Invoices, Payments, and Taxes

Billing information

Enter accurate billing details during checkout. Select the correct customer type and provide the legal business information when a company pays.

Accurate information matters because it affects invoices, tax treatment, and payment verification.

Taxes

Applicable taxes can depend on the customer's location, customer type, and billing details. Review the tax amount before confirming payment.

MaxLabs provides AI services. Your invoice should describe the purchased MaxLabs service, subscription, seat, or usage charge.

Payment records

Keep the following information when asking about a charge:

• Invoice number.
• Payment date and amount.
• Last four digits of the payment method, when available.
• Payment or transaction identifier.
• Personal or company account name.

Do not send full card numbers, passwords, access tokens, or API keys.